Frequently Asked Questions
At Redwood Reserves, we strive to provide our customers with the highest quality CBD products on the market. But in a rapidly growing market with changing and often-unclear regulations on the local, state, and federal levels, we know it’s not always easy for consumers to follow. Have questions about CBD, its uses, or any of our products? We have answers.
Our CBD cigarettes are rolled with CBD hemp flower, sun-grown and slow-cured for maximum flavor and potency. We use mid and small size nugs in our smokes, and we never use filler material such as trim, stems, or biomass.
Because our CBD Cigarettes are rolled with only CBD flower, they contain high amounts of CBD. You can expect each smoke to have at least 75 mgs of CBD, upwards to 100 mgs of CBD. This means an immediate and extended experience.
Most orders are shipped from our facility within 1 business day (Monday-Friday). Shipping times may vary depending on where you live and can be tracked through the shipment number we send to your email address after your order ships.
NO. In order to be federally compliant and available for sale, ALL of our CBD flower products (including our CBD cigarettes) MUST and do contain less than 0.3% delta-9 THC, the intoxicating compound in cannabis.
PLEASE NOTE that while all of our products meet federal guidelines for legality, WE CANNOT guarantee that using CBD flower products will allow you to pass drug screening. We cannot be and are not responsible for failed tests. Use ALL CBD flower products at your own discretion.
Yes, according to the 2018 Farm Bill It is federally legal to grow, sell, and consume hemp-based products in most states and countries.
Whether you’re package doesn’t arrive as expected, you have an issue with an order, or you simply don’t like hemp cigarettes, fill out our contact form and one of our Redwood Reps will get back to you within 72 hours.
Most of the time, our packages arrive at your front door in 2-5 business days. On occasion a package will get lost in the mail or arrive later than expected. If this does happen, your main point of contact will be USPS. If you have any questions about your shipment, you can reach a USPS team member at 1800-ASK-USPS. If your package is more than 15 days late you can file a claim at https://www.usps.com/help/claims.htm.